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Install Instructions

How to install and configure the application

Install Instructions

Postby doug » Wed Jun 03, 2009 5:23 pm

Note: These instructions were written a while back for a T-Mobile G1 running Android 1.5... things have moved on a little since then and some of the information/screens here may not be 100% accurate. However, the overall requirements/flow are still more or less correct.


Installing the YouMail Visual Voicemail application is quick and easy.
Regular users should install the version of the application that is available on the Android Market.

You can download the application from here if you have difficulties with the Market or you want to take advantage of some of the newer/experimental features we're working on. Once a feature has been released here it will generally be made available on the market within a couple of weeks.


Important The installation program built into the phone will die if you rotate the phone while the install is in progress (i.e. between step 2/3a and step 6) - so... don't rotate the phone. Once you are in the signup part of the YouMail application you can rotate the screen, but be aware - any rotation of the phone between step 2/3a and when you use the back key to get back to the browser will cause an error (maybe 2). This is not a problem with the YouMail application. See the post http://forums.youmail.com/forums/viewtopic.php?f=10&t=46 for detailed information.


1. Download the application from YouMail.
Use the standard Internet browser on your phone to go to:

http://www.youmail.com/androidbeta/youmail.apk

install1.jpg
Downloading the file
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2. When the file has been downloaded just tap on it to start the installer.
install2.jpg
The Download List
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3. Turn on "Unknown Sources" if necessary.
Since you are not downloading this file from the Android Market you may need to turn on the "Unknown Sources" option. Your phone will pop up a dialog if you need to do this. (If you've already installed other unknown apps you will already have this option enabled).
install3.jpg
Install Blocked!
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install4.jpg
Install Unblocked!!
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3a. Return to Downloads
If you had to enable "Unknown Sources" you'll need to go back into your browser and press "Menu" then select "More", and finally "Downloads" to get back to the download list.
Note: On Android 2.0 and later you should be able to just press the "Back" key to return to your download list.
install2.jpg
The Download List
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4. When the installer pops up, tap "Install" to install the application.
install5.jpg
Install the App
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5. Once the installation has completed, tap "Open" to start YouMail Visual Voicemail.
install6.jpg
Launch the App
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6. The very first time you run the application it will ask you for your phone number (which it auto-detects) and your YouMail PIN.
install7.jpg
First Timer
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7. Enjoy
When the application starts up it will automatically download all of the "Message Headers" for messages in your inbox (the message header is everything except the audio). For any messages that are still new, the audio will be downloaded too.
If you have a lot of messages this could take a few minutes, during which things may go a little slow. (I speak from experience here... I had 1,000 messages in a folder and it took about 20 minutes before the phone came back to life). Once the messages have been downloaded the normal sync process will take over.
install8.jpg
Inbox
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While I do work for YouMail I don't work in our Support Dept.

For help with Account-Related issues please contact support: support@youmail.com
doug
 
Posts: 340
Joined: Tue Mar 17, 2009 4:07 pm

Re: Install Instructions

Postby rayosx » Sun Jul 05, 2009 12:24 am

How can I download the latest version 1.017 ?

I have the 1.0.13 and on the market is what it says, I am not able to download the newest

thanks
rayosx
 
Posts: 2
Joined: Sun Jul 05, 2009 12:20 am

Re: Install Instructions

Postby doug » Sun Jul 05, 2009 12:29 am

Read Step #1 above :)
While I do work for YouMail I don't work in our Support Dept.

For help with Account-Related issues please contact support: support@youmail.com
doug
 
Posts: 340
Joined: Tue Mar 17, 2009 4:07 pm

Re: Install Instructions

Postby rayosx » Fri Jul 17, 2009 12:19 am

got it :)
thanks
rayosx
 
Posts: 2
Joined: Sun Jul 05, 2009 12:20 am

Re: Install Instructions

Postby sherweed » Thu Apr 15, 2010 9:10 am

Just so you are aware, the Droid Eris from Verizon, which is essentially the same phone as the HTC hero, has the same battery drain problem with the Youmail Android app. I hope you can find a way to fix it because I love the app but I can't run it when it drains the battery so badly that I can't get more then a few hours per charge.

Thanks
sherweed
 
Posts: 3
Joined: Thu Feb 11, 2010 9:39 am

Re: Install Instructions

Postby doug » Thu Apr 15, 2010 10:32 am

Thanks - I have a nasty feeling that it is any of the Android 1.5 phones with the HTC Sense UI (Eris has that, right?).

I believe there is a big push to bring all of these devices up to Android 2.x in the *very* near future (there have been many postings around about the Hero getting a 2.1 upgrade sometime this month)... I just hope that whatever [let's call it a..] "feature" that HTC put in Sense has been fixed in this latest version...

(of course, there is no way to know until it starts hitting devices... I mean, what kind of developer would actually want to test their code BEFORE people have to start using it??? :) )
While I do work for YouMail I don't work in our Support Dept.

For help with Account-Related issues please contact support: support@youmail.com
doug
 
Posts: 340
Joined: Tue Mar 17, 2009 4:07 pm


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